Why hidden leaks matter on a Moore water bill
Leaks are rarely dramatic. EPA WaterSense estimates that the average household's leaks can waste more than 9,300 gallons a year, and that nine percent of homes have leaks wasting 50 gallons or more every day. Most of that never shows as a puddle. It runs out of a toilet flapper, a dripping valve, a cracked sprinkler line or a pinhole in a buried pipe, and you pay for every gallon on your Moore Public Works Authority bill.
Every one of those gallons has a cost behind it. The city pumps from 23 groundwater wells and buys additional treated water from Oklahoma City, according to its 2025 water quality report. A leak is water that was pumped, treated and delivered to your meter, and it is billed to you whether you used it or not.
Underground water leak detection in Moore
The pipe most likely to leak without a trace is the service line that runs from the meter box near the street to where water enters your house. It is buried in clay, and the Oklahoma Geological Survey notes that expansive soil in this state can do major damage as it swells and shrinks. That movement strains older copper and plastic service lines and the fittings at each end. A leak there often soaks straight down into the ground, so the first sign is the bill.
Rebuilt lots deserve a second look. After the May 20, 2013 tornado, NWS Norman documented EF4 to EF5 damage at over 300 Moore homes, and many of those sites were cleared and built again. A new house may have been connected to the original service line in the yard, which means the newest home on the street can have one of its oldest pipes.
Our underground water leak detection isolates the service line with a pressure test, then traces it with a line locator and listens along its length with acoustic equipment to find the point where water is escaping. We mark that spot, so the repair is one small excavation instead of a trench.
Our leak detection process
- Confirm. We read the meter with every fixture off to prove there is a leak and estimate its size.
- Isolate. We separate the house, the service line and the irrigation system to see which one is losing water.
- Pinpoint. Acoustic listening, thermal imaging and line tracing narrow the leak to a small area.
- Repair. We fix the leak, or replace the line if it is failing along its length, then retest.
If your home has had more than one hidden leak, ask us about a smart shutoff valve on the main. It watches for unusual flow and can close the water on its own while you are at work or away.
See our full water leak detection and repair service for more, or our Moore plumbing page for local water and soil details.